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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Khang Nguyen

November 15, 2023

5  out of  5 rating by Khang Nguyen
"extremely professional and nice when dealing with their clients"
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Jai

November 15, 2023

5  out of  5 rating by Jai
"I love this office, serve it fast, and solve my problem."
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Chi Hung Ngo

November 4, 2023

5  out of  5 rating by Chi Hung Ngo
"Excellent worker, always helps solving concerns giving solutions and others"
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Shoni a

November 4, 2023

5  out of  5 rating by Shoni a
"Tran is professional and has in depth knowledge . I always come to Tran for my insurance"
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Lily Makame

November 1, 2023

1  out of  5 rating by Lily Makame
"When it comes to selling you a business, they are good but once the policy end the price goes super high and they give you all these excuses. All they want is your money and if you have any other issues, they are not there to help you. Just find another agency. The agents don’t even care."
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Cuong Au

November 1, 2023

4  out of  5 rating by Cuong Au
"always a friendly office when i go in to pay my bill, which email had been sent to remind me so i wouldn't forget. love the convenience of how close they are to me too!"
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lanphuong nguyen

October 26, 2023

5  out of  5 rating by lanphuong nguyen
"Patrick is professional and has in depth knowledge . I always come to Patrick for my insurance"
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Linh Nguyen

October 26, 2023

5  out of  5 rating by Linh Nguyen
"Patrick is a true professional, dedicated, and knowledgeable. He worked quickly and tirelessly to find us the best options and explained everything carefully to us. I highly recommend his for all your insurance needs."
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Mau Truong

October 25, 2023

5  out of  5 rating by Mau Truong
"They offer very good price and patience."
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Charletta Banks

October 24, 2023

1  out of  5 rating by Charletta Banks
"This office is extremely shady. I called in and signed up for an auto insurance plan that would start in September. The first month goes smoothly, but then I decided I didn’t want to install the safe driver app so I’m thinking it’s no biggie. A few days later I get a call from the office telling me that they are canceling the insurance on one of my vehicles, due to the underwriting stating that there is a factory issue with the car. My car is a 2018 with less than 10k miles. If there was an issue with insuring my vehicle, why wait almost 2 months later to say so? Why didn’t this issue come up during the initial price quote? I had previously had progressive insurance for yrs without any mention of there being a factory issue. The only reason why I switched was I thought I would be saving about $50 bucks per month. I don’t know what the hell they are doing up at this office but it seems hella sketchy and I definitely would NOT recommend State Farm but more specifically this office!"
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Tom Wetz

September 6, 2023

1  out of  5 rating by Tom Wetz
"I initially gave a great review, but when I went to change my Homeowners I was told no problem. Two weeks later, they canceled my current Policy and then denied my new Policy during the Peak of Hurricane Season and now I don't have Homeowners insurance AT ALL!!! Patrick doesn't care and I am taking my business elsewhere. His attitude towards me was the worst for someone in the Service Industry. Shop around there are other Agencies."
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Blanca Lovo

September 5, 2023

5  out of  5 rating by Blanca Lovo
"Great service. Hassly is the best!! Highly recommend this office."
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Tami Mangel

May 11, 2023

5  out of  5 rating by Tami Mangel
"Ms. Hasley worked with me over the phone for a quote for auto insurance, also quoted with house rental insurance. She was very helpful, suggesting other discounts available to lower monthly payments."
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Kyle Olivo

December 21, 2022

5  out of  5 rating by Kyle Olivo
"Hands down best service! Kelly Cauley is amazing and used her awesome skills to help me get the most out of my insurance without costing me a fortune every month! She took the time to listen to what my needs were and made sure they were met."
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JOSE OLIVARES

September 25, 2022

1  out of  5 rating by JOSE OLIVARES
"Ive have tried to reach the office for over a month, I have left voice mails, sent emails. I have not heard anything back from them. They were super happy and helpful when they were selling us the policy but now that we have questions, is like they are gone from the face of the earth. Im switching agents ASAP."
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Herman Gardner

July 14, 2022

5  out of  5 rating by Herman Gardner
"Jose is a great guy. He makes tough situations a lot easier. He's always helpful and goes beyond measures and limits. He needs his own State Farm commercial in Houston 👍"
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Kelly Cauley

May 18, 2022

5  out of  5 rating by Kelly Cauley
"I've been pro- State Farm for many years now and I can't say enough good things about the team at Patrick Thach State Farm. I may be a little bias, but the team really does seem to go above and beyond for your customers, big company with a down home family approach."
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julian coronado

May 16, 2022

5  out of  5 rating by julian coronado
"Amazing insurance company best quotes and the agents are lovely helped me get my insurance same day also went the extra mile most definitely recommend!! Shoutout to my man Jose thanks bud!"
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Adelia Santos (Deli)

April 20, 2022

5  out of  5 rating by Adelia Santos (Deli)
"I was lucky to speak to a very nice young man today. Mr. J. Ruben helped me with my insurance questions and with a few retirement questions Also. He was very patient and helpful. Thanks for your Help."
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T Rodriguez

April 18, 2022

3  out of  5 rating by T Rodriguez
"We always have the best service with every agent they have till today, we encounter a guy named Jose Ruben that needs to work on how he talks and treats people. I’m sure that’s under the job description. Im not even going to be going in depth. But that type of behavior is the type of behavior that needs to be corrected. That’s how a business grows with each person that walks through that door."
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Peter Tsai

March 22, 2022

5  out of  5 rating by Peter Tsai
"Working with Kelly and Patrick was great! They are quick to respond to all my questions and concerns. I recently file a claim for roof damage, initially working with the adjuster was getting frustrating until Patrick and Kelly stepped in and turned a bad situation better and ended with a great result. 10 out of 10 would recommend!"
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Lakksh Kothari

February 23, 2022

5  out of  5 rating by Lakksh Kothari
"Jose Rubin managed my account and he helped me with everything. He went out of the way to get me discounts on car and renter's insurance. He is amazing, friendly and very knowledgeable. If anyone wants to enroll for State Farm insurance then you should definitely talk to Jose..He is the best!!!"
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MINHVY GROUP

February 2, 2022

5  out of  5 rating by MINHVY GROUP
"Have no idea which insurance should I go for for first time running business but they helped me understand alot more where my money will spend on."
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Jessie Ngan Truong

February 2, 2022

5  out of  5 rating by Jessie Ngan Truong
"Good rate with Life Insurance. Staff is knowledgeable and really helpful with explaining in detail which type and what is the best policy that suits my need. Highly recommended."
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Valena Harris

August 5, 2021

5  out of  5 rating by Valena Harris
"I’ve been with StateFarm since 2001in New Orleans, La. I move to Houston, Tx and found an agent closer to my house, this is the most helpful and professional one since my hometown. I enjoy the staff at this location and they work as a team. They all took great care of me though my whole process, with my financial situation. Great Team!"